This service is ONLY available for jewellery you are purchasing from my store, and only available at time of initial purchase - if you would like your item to arrive sterile, please add this to your basket and let me know which item (s) you would like sterilised. You only need to add this once per order and I will sterilise any requested items.
I sterilise all items in studio - using a Statim 5000s - the world’s fastest cassette autoclave from "start to sterile™", gentle on your jewellery and relied upon by the busiest of practices. Healthcare practitioners, and body modification professionals in over 90 countries around the world rely on STATIM to protect their patients, clients, and staff from infection, and have done so for the last 25 years.
Your item will arrive inside a sterile autoclave pouch, with date of sterilisation on the packet.
Some items cannot handle the heat and steam sterile process of the autoclave- including the bioflex nostril screws I offer for sports purposes, and some natural stones such as pearl, natural opals etc. Materials such as bone and wood can also not be sterilised. If you've requested sterilisation of something which cannot be sterilised I will refund this item, and let you know why!
Please note - adding this service to your order may add a slight increase in processing time
Shipping from United Kingdom
1-2 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
-as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
-when you have provided your affirmative consent, which you may revoke at any time;
-if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Browncoat Piercer, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com
Frequently Asked Questions
Sorry, for hygiene and safety reasons we do not accept returns. This is a blanket policy for safety of all my clients and customers as these are items that are worn inside the body.
(In line with Article 59 of the Consumer Code, hygiene and health protections)
Pieces Sold Individually
Unless otherwise specified all listings are for ONE single piece, and if you desire a pair TWO must be purchased.
All Items are New
-ALL- items sold are new, unworn, and handled with gloves.
Items are available both online & in studio which can affect availability.
Everyone's body is different, and therefore jewellery comes in lots of sizes.
If you have any questions about sizing, or would like any advice please message me. I'm always happy to help. However, unless I can see you in person I won't be able to physically measure your body so this will simply be just that - advice.
I am unable to accept returns or exchanges if you've purchased the wrong size for what you need. All listings clearly state their sizing - and please reach out if you need any further measurements of the items!
Quick guide for sizing conversions!
20 gauge = .8mm
18 gauge = 1.0mm
16 gauge = 1.2mm
14 gauge = 1.6mm
12 gauge = 2.0mm
10 gauge = 2.4mm
6.4mm = 1/4"
8mm = 5/16"
9.5mm = 3/8"
12.7mm = 1/2"
Standard vs Tracked shipping
The default standard shipping option does NOT include any tracking for domestic or international orders. If you would like a tracking number you MUST choose a tracked option at checkout.
The only exception is gold items, which are all sent with tracking numbers regardless.
Jan 17, 2023
Item arrived and love it! Able to use straight away as it was sterilised and in secure packaging and the sweets in the box were a bonus!! Will be coming back :)
Dec 13, 2022
Dec 13, 2022
Super convenient to have your items shipped already sterilized! Love this shop!
Nov 25, 2022
So glad the seller offers this service. Packaging for sterilized items was excellent.
Oct 26, 2022